Help
Payment Support
Use this guide if you need help with QR payment, payment proof, pending orders, or checkout issues.
QR Payment
Scan the payment QR shown at checkout, complete the payment, then upload a clear screenshot as payment proof before submitting your order.
Pending Orders
Orders may show as pending while an administrator reviews the payment proof. Once approved, your order status will be updated.
Payment Proof Tips
Upload a screenshot that clearly shows the paid amount, transaction reference, and payment time. Add a short note if the sender name or transaction details differ.
Need Help?
If payment was made but the order is still pending, contact support with your order number, payment screenshot, and transaction reference.